Event

Richard Mille creates a tailor-made
on-line service

The definition of luxury has to be the perfection

The Watch Quote™ - March 19th, 2009



For Richard Mille, the definition of luxury has to be, not only the perfection that he insists upon from conception right through to manufacturing, but also the direct and personal dialogue with his customers once they have purchased a watch.


For Richard Mille, standards of the highest quality must naturally include a bespoke service. It is for this reason that he has created a personalised service for his customers. This service is accessible via the Richard Mille website and will offer customers a direct, individual and personal contact with the brand.


By using this simple and efficient communications tool, Richard Mille customers are able to download User Guides, access a FAQ service and above all, be in permanent contact with the brand's after-sales service team.


A special dedicated coordinator is available to answer all type of questions, and address even the more technical issues with the customer.


The coordinator is also in permanent contact with the repair centers in order to inform customers on the after sales service process and update them on the status of their own particular watch. They can follow the service step by step, through pictures and detailed descriptions.


This new exclusive service is another example of the excellent relationship between the brand and their customers all over the world.

Richard Mille Customer Service

 Advertising
From Daytona
to the Cosmograph Daytona
 Advertising

a lot
very much indeed
not at all

  Advertising
  Most popular pages
1 Rolex watch, 2 Audemars Piguet watch, 3 Richard Mille watch, 4 Hublot watch, 5 Patek Philippe watch, 6 Jaeger-LeCoultre watch, 7 Omega watch, 8 Cartier watch, 9 Vacheron Constantin watch, 10 IWC watch, 11 Panerai watch, 12 Zenith watch, 13 Tag Heuer watch, 14 Baume & Mercier watch, 15 Breitling watch, 16 Montblanc watch, 17 Girard-Perregaux watch, 18 Breguet watch, 19 A. Lange & Söhne watch, 20 Chopard watch, 21 Piaget watch, 22 Bell & Ross watch, 23 Roger Dubuis watch, 24 Ulysse Nardin watch, 25 Blancpain watch, 26 Tudor watch, 27 Chanel watch, 28 Corum watch, 29 Dior watch, 30 Ebel watch, 31 Louis Vuitton watch, 32 BRM watch, 33 Bucherer watch, 34 L.Leroy watch, 35 Jaquet Droz watch, 36 Bulgari watch, 37 Parmigiani watch, 38 Franck Muller watch, 39 Anonimo watch, 40 Ferdinand Berthoud watch, 41 Hautlence watch, 42 Hermès watch, 43 Vulcain watch, 44 Passion for Watches watch, 45 Yema watch, 46 Eterna watch, 47 Ikepod watch, 48 H. Moser & Cie watch, 49 Chaumet watch, 50 JeanRichard watch, 51 HYT watch, 52 MB&F watch, 53 Jacob & Co. watch, 54 Porsche Design watch, 55 Ressence watch, 56 Louis Moinet watch, 57 Frédérique Constant watch, 58 Christophe Claret watch, 59 Giuliano Mazzuoli watch, 60 Richemont watch,
1